One of the worst things you can experience is water damage due to pipe bursts or backed-up sewers. Dealing with these problems can make your head hurt, and only restoration services can help you solve this water issue. But while waiting for these experts to arrive, what should you do?

If you’re experiencing water damage and don’t know what to do, don’t panic and keep reading; we’ve got you covered. In this article, we’ll share six things you should do when you’re experiencing water damage. Let’s dive into it!

1. Vacate the area

When you’re experiencing water damage, you’re not only dealing with broken pipes and backed up sewers; you’re also exposed to unhealthy and dangerous chemicals and bacteria found in the water. 

The water you’re exposed to when experiencing water damage may have hazardous biological and chemical contaminants that are extremely unsafe for you. For this reason, it’s best to gather your loved ones and pets, and you should immediately vacate the area to ensure their health and safety. 

2. Switch off your power

Another step you shouldn’t forget to do is switch off the power in all areas of your home. This is crucial because as the water rises, it may reach electrical outlets and components, ultimately creating a serious safety concern for the people on the premises. 

3. Shut off your water supply

Besides turning off your electrical units, shutting off your water supply, especially in the affected area, is as important. You should turn off your water supply because whatever water damage you’re dealing with, you need to ensure that the water level doesn’t continue to rise. With this, you’re also avoiding clean water from getting contaminated. 

4. Call for disaster and restoration services

After taking all the proper safety measures and helping reduce the extent of the water damage, calling for disaster and restoration services is the next thing you should do. 

Local restoration specialists are licensed, certified, and equipped to handle your water issues. They’ll be able to assess the damage to your property and inform you of the steps they are going to take to remedy the damage. 

5. Decrease further loss

Besides restoring and fixing the water damage in your area, restoration specialists recommend that you book mitigation services to prevent further damages and loss. This type of service will benefit you in the long run. 

On your end, while waiting for restoration experts to arrive, you can reduce loss and damage by switching off the power and water supply, removing some furniture and appliances, or anything you can carry and take outside to dry. 

6. Start removing the water

Finally, when you can, you can start removing the water on your own, but you must be extra careful. It’s best to use a wet/dry vacuum to clear out the affected area. This way, you’re not touching possibly contaminated water, ensuring your safety.

Also, remember to use a full protective suit and gloves to prevent you from being exposed to dangerous and bacteria-filled water. 


Water damage can range from being a minor case to an extensive and dangerous one. Either way, with a water damage situation, it’s best to call for disaster and restoration services to help you deal with this issue. Besides calling for assistance, you should also follow our tips to ensure your family and pets’ safety. 

If you’re looking for restoration services in Brooklyn, check out Yellow Restoration. We are a 24/7 disaster damage restoration service provider based in New York that offers professional cleanup and damage restoration services for commercial and residential clients. Learn more about our services today!