Frequently Asked Questions
DO I HAVE TO HIRE A PROFESSIONAL TO CLEAN UP THE DAMAGE?
Yes, YELLOW RESTORATION uses specialized equipment to rid a home of water, smoke, mold and lead. If these things are not cleaned and remediated correctly, you could be facing serious health risks and structural damage to your home.
DO I NEED TO FIND A RECONSTRUCTION CONTRACTOR TO DO THE REPAIRS AFTER RESTORATION IS DONE?
No, we have a team of qualified, experienced professionals to do the reconstruction.
WHAT SHOULD I DO AFTER A FLOOD OR SEWAGE WATER LEAK?
First, contact YELLOW RESTORATION as soon as possible. Don’t wait. Water can cause mold and irreversible damage to many of the surfaces in your home. If safe, shut off the utilities in your home to avoid further damage. If electricity hasn’t been turned off, don’t walk through floodwater to avoid getting shocked. Plus, you’ll want to avoid any biohazards from sewer backup.
HOW FAST DOES MOLD GROW AFTER WATER DAMAGE?
Mold can start growing within 24-48 hours after water damage.
HOW MUCH DOES AN AVERAGE REMEDIATION COST?
Remediation costs vary, depending on our representative’s assessment of the damage. Estimates are free of charge.
HOW LONG DOES A REMEDIATION TAKE?
Depending on the type and severity of the damage, the timeframe of a remediation can range from 2-7 days.
DO I HAVE TO LEAVE MY HOME OR CLOSE MY BUSINESS?
Depending on the type mold restoration required—and if property damage is not extensive—you can stay in your home or open your business.
HOW DO I PREVENT MOLD GROWTH?
Preventing mold is all about moisture control. That means sealing water leaks from all areas of your house (gutters, roof, pipes etc.) and appliances (dishwasher, washing machine, etc.). Keep indoor humidity at about 30-50%.
DO I HAVE TO USE THE RESTORATION COMPANY MY INSURANCE COMPANY RECOMMENDS?
No, you may use the restoration company of your choice.
HOW ARE HOMEOWNERS INSURANCE CLAIMS PAID?
Based on the terms of your homeowner’s policy, an insurance adjuster inspects the damage to your home and offers you money for repairs.
DOES INSURANCE COVER LEAKS FROM THE ROOF?
It may cover leaks in your roof that have caused damage. Check your policy.
WHAT IS THE DIFFERENCE BETWEEN REMEDIATION AND MITIGATION?
Remediation is best thought of as clean up and disinfection—to reduce or remove contamination from the environment to prevent further contamination. For instance sucking water from a household emergency. Mitigation is refers to measures taken to shore things up to prevent further damage. For instance, putting a tarp on a roof to cover a leaky hole or putting plywood over broken windows until repairs (restoration) can be made.

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